Installing IBM Rational Test Virtualization Server

Copyright International Business Machines Corporation 2001, 2012. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

 

Table of Contents

 

Introduction. 1

Installation conventions and terminology. 2

Installation Manager overview.. 3

Installation Locations. 5

Coexistence. 5

Offering coexistence considerations. 5

Installation repositories. 6

Setting repository preferences in Installation Manager 6

Installing Rational Test Virtualization Server on Windows or Linux. 7

Starting the launchpad. 7

Starting installation from the setup disk. 8

Install the product software. 9

Managing Licenses. 11

Purchasing licenses. 13

Contacting IBM Software Support 13

Notices and trademarks. 15

 

Introduction

The information in this file applies to IBM® Rational® Test Virtualization Server.

Rational Test Virtualization Server allows you to use virtual services developed in IBM  Rational Integration Tester to create, share, and deploy virtualized test environments. It includes the load-generation capability of Rational Performance Test Server to support all stages of the application development and quality lifecycle, and includes the following components:

  • IBM Rational Integration Tester Agent has two key functions: at run-time it hosts one or more virtual services designed in Rational Integration Tester, and it generates service-level load for performance testing. A single agent can run multiple virtual services using many different transports (subject to memory and processor limits). If multiple agents are available within the environment, users can choose which agent will host a particular service or serve as a load agent for Rational Integration Tester.
  • IBM Rational Performance Tester Agent generates load as defined by IBM Rational Performance Tester test schedules. Multiple agents can be made available to Rational Performance Tester for the execution of a load test.
  • IBM Rational Integration Tester Platform Pack contains a number of components that enable Rational Integration Tester to record HTTP(S) and JDBC traffic with minimal reconfiguration of client applications. These components allow Rational Test Virtualization Server to automatically reconfigure environments for HTTP(S) and JDBC virtualization.
  • IBM Rational Test Control Panel provides a centralized repository for virtual services and a management dashboard that allows you to create, share, and deploy virtualized test environments. It manages instances of the Rational Integration Tester Agent and the technology-specific components in the IBM Rational Integration Tester Platform Pack.

Note: This media pack includes version 8.2 of the Rational Performance Tester Agent. During the install process you will be asked to apply the latest update, version 8.2.1.4, to enable the functionality delivered in this release.

Important: If you are installing the Rational Performance Tester Agent that comes with Rational Test Virtualization Server on the same computer as an existing version of the Rational Performance Tester Agent, you must uninstall the current version of Rational the Rational Performance Tester Agent before beginning the installation for Rational Test Virtualization Server.

This document provides the basic information for installing this offering. For detailed information about installing each component of this offering, refer to the product documentation:

Installation conventions and terminology

Understanding these terms and conventions can help you take full advantage of the installation information and this product.

The following conventions are used in ths installation informatoin:

  • The default installation directory is written as
    C:\installation_directory\product\inst.file.
  • The default log location for installation information is C:\log_file_dir\log.txt

These terms are used in this documentation.

Installation directory

The location of product artifacts after the package is installed.

Package

An installable unit of a software product. Software product packages are separately installable units that can operate independently from other packages in the product.

Package group

A package group is a directory in which different product packages share resources with other packages in the same group. When you install a package using IBM Installation Manager, you can create a new package group or install the packages into an existing package group. Eclipse-based packages installed in the same package group are able to use the shell-sharing features of Eclipse. Some packages cannot share a package group, in which case the option to use an existing package group is unavailable.

Repository

A storage area for installable software packages. A repository can be disk media, a folder on a local hard disk, or a server or web location.

Shared directory

In some instances, product packages can share resources. These resources are located in a directory that the packages share.

Installation Manager overview

Installation Manager is a program for installing, updating, and modifying packages. It helps you to manage the IBM applications, or packages, that it installs on your computer. Installation Manager also helps you to keep track of what you have installed, determine what is available for you to install, and to organize installation directories.

Installation Manager provides features that help you keep packages up to date, modify packages, manage the licenses for your packages, and uninstall packages.

Installation Manager includes six wizards that make it easy to maintain packages:

  • The Install wizard walks you through the installation process. You can install a package by simply accepting the defaults or you can modify the default settings to create a custom installation. Before you install, you get a complete summary of your selections throughout the wizard. Using the wizard, you can install one or more packages at one time.
  • The Update wizard searches for available updates to packages that you have installed. An update might be a released fix, a new feature, or a new version of the product. Details of the contents of the update are provided in the wizard. You can choose whether to apply an update. The Update wizard searches connected repositories for updates. If you are not connected to the Internet, you may not see newly available updates for your installed products. To apply an update to a computer that is not connected to the Internet, you must download the update and extract it to a local repository.
  • The Modify wizard helps you modify certain elements of a package that you have already installed. During the first installation of the package, you select the features that you want to install. Later, if you require other features, you can use the modify packages wizard to add them to your package. You can also remove features and add or remove languages.
  • The Manage Licenses wizard helps you set up the licenses for your packages. Use this wizard to change your trial license to a full license, to set up your servers for floating licenses, and to select which type of license to use for each package. Some IBM Rational testing products require runtime floating license keys to run tests with multiple virtual users and to use product extensions such as protocols. Runtime floating license keys are not managed using Installation Manager Use the License Key Administrator program (which is available on separate media) to manage runtime floating license keys.
  • The Roll Back wizard helps you to revert to a previous version of a package.
  • The Uninstall wizard removes a package from your computer. You can uninstall more than one package at a time.

Installation Locations

Installation Manager retrieves product packages from specified repositories and installs the products into selected locations, which are referred to as package groups.

Package groups

During installation, you specify a package group into which to install a product.

  • A package group represents a directory in which products share resources.
  • When you install a product by using Installation Manager, you either create a package group or install the product into an existing package group. A new package group is assigned a name automatically; however, you choose the installation directory for the package group.
  • After you create a package group, you cannot change the installation directory. The installation directory contains files and resources that are shared by the products that are installed into that package group.
  • Product resources that are designed to be shared with other packages are installed in the shared resources directory. Not all products can share a package group, in which case the option to use an existing package group is disabled.
  • When you install multiple products at the same time, all products are installed into the same package group.

Shared resources directory

The shared resources directory is where product resources are installed so that they can be used by multiple product package groups. You define the shared resources directory the first time that you install the first product package. For best results, use your largest disk drive for shared resources directories. You cannot change the directory location unless you uninstall all product packages.

Important: When installing products on the Windows Vista operating system, do not create the shared resources directory in the Program Files directory (C:\Program Files\). Otherwise, users without Administrator privileges will be unable to use the product.

Coexistence

Some products are designed to coexist and share functions when they are installed in the same package group. A package group is a location where you can install one or more software product packages.

Offering coexistence considerations

When you install each product package, you select whether to install the product package into an existing package group or to create a package group. Installation Manager prevents you from installing products into package groups products that are not designed to share or do not meet version compatibility and other requirements. To install more than one product at a time, the products must be able to share a package group.

Any number of eligible products can be installed to a package group. When a product is installed, the product functions are shared with all the other products in the package group. If you install a development product and a testing product into one package group, when you start either of the products, you have both the development and testing functions available to you in your user interface. If you add a product with modeling tools, all the products in the package group have the development, testing, and modeling functions available.

Installation repositories

Installation Manager retrieves product packages from specified repository locations.

If the launchpad is used to start Installation Manager, the repository information is passed to Installation Manager. If the Installation Manager is started directly, you must specify an installation repository that contains the product packages that you want to install.

Some organizations bundle and host their own product packages on their intranet. Your system administrators will need to provide you with the correct URL.

By default, Installation Manager uses an embedded URL in each Rational software delivery product to connect to a repository server over the Internet. Installation Manager then searches for the product packages as well as new features.

Setting repository preferences in Installation Manager

When you start the installation of Rational Test Virtualization Server from the launchpad program, the location of the repository that contains the product package you are installing is automatically defined in Installation Manager when it starts. However, if you start Installation Manager directly (for example, installing IBM Rational Test Virtualization Server from a repository located on a web server) then you must specify the repository preference (the URL for the directory that contains the product package) in Installation Manager before you can install the product package.

Specify these repository locations on the Repositories page of the Preferences window. By default, Installation Manager uses an embedded URL in each Rational software development product to connect to a repository server through the Internet and search for installable packages and new features. Your organization might require you to redirect the repository to use intranet sites.

Note:   If you are installing from a remote server, before starting the installation process, be sure to obtain the installation package repository URL from your administrator.

To specify repositories in Installation Manager:

  1. Start Installation Manager.
  2. On the Start page of Installation Manager, click File > Preferences, and then click Repositories. The Repositories page opens, showing any available repositories, their locations, and whether they are accessible.
  3. On the Repositories page, click Add Repository.
  4. In the Add repository window, type the URL of the repository location or browse to it and set a file path.
  5. Click OK. If you provided an HTTPS or restricted FTP repository location, then you will be prompted to enter a user ID and password. The new or changed repository location is listed. If the repository is not accessible, a red x is displayed in the Accessible column.
  6. Click OK to exit.
  7. For Installation Manager to search the default repository locations for the installed packages, ensure the preference Search service repositories during installation and updates on the Repositories preference page is selected. This preference is selected by default.

Installing Rational Test Virtualization Server on Windows or Linux

The Setup disk includes the launchpad program, which provides you with a single location to start the installation process.

Use the launchpad program to start the installation of software in these cases:

  • Installing from product CDs
  • Installing from an electronic image on your local file system
  • Installing from an electronic image on a shared drive

For products that are installed by Installation Manager for the Rational Software Delivery Platform, starting the installation process from the launchpad program causes Installation Manager to be automatically installed if it is not already on your computer. Furthermore, the installation process is already configured with the location of the repository that contains the installation package. If you install Installation Manager separately, you must configure the repository preferences manually. Also, you can start the installation of a number of supporting software items from the launchpad.

Starting the launchpad

To install the product, start the launchpad program.

Depending on the source of the product installation, follow one of these procedures to start the launchpad program.

If you are installing from the CDs, complete these steps:

  1. Insert the Setup CD into your CD drive.
  2. On Linux, mount the CD drive
  3. If autorun is enabled on your computer, the launchpad program starts automatically. If the launchpad does not start automatically, complete one of these steps:

·       On Windows, run the launchpad.exe command, which is located in the root directory of the CD.

·       On Linux, run the launchpad.sh, which is lcoated in the root directory of the CD.

If you are installing from electronic disks that you downloaded from IBM Passport Advantage®, open a command line, and change to the directory where you extracted the disk images; and then at the command prompt, complete one of these steps:

  • On Windows, enter RTVS_SETUP\launchpad.exe.
  • On Linux, enter RTVS_SETUP/launchpad.sh.

The launchpad program starts.

Starting installation from the setup disk

Note: You must have Administrator privileges to perform this installation.

Depending on the source of your product installation, complete one of these procedures to install the product.

If you are installing from the CDs, follow these steps:

  1. Insert the Setup CD into your CD drive.
  2. On Linux, mount the CD drive.
  3. If autorun is enabled on your computer, the launchpad program starts automatically. Stop the launchpad program.
  4. In a command line, change to the root of the Setup disk, and complete one of these steps:
  • On Windows, enter InstallerImage_win32\install.exe.
  • On Linux, enter InstallerImage_linux/userinst.

If you are installing from electronic disks that you downloaded from Passport Advantage, open a command line, and change to the directory where you extracted the disk images; then complete one of these steps:

  • On Windows, enter RTVS_SETUP\InstallerImage_win32\install.exe.

 

  • On Linux, enter RTVS_SETUP/InstallerImage_linux/install.  

When the install program starts, Installation Manager is installed if it is not already on your computer. Furthermore, Installation Manager is configured with the location of the repository (installation files) for Rational Performance Test Server.

 Install the product software

By starting the installation process from the launchpad program, Installation Manager is automatically installed if it is not already on your computer, and it starts preconfigured with the location of the repository that contains the product package. If you install and start Installation Manager directly, then you must set repository preferences manually.

To learn how to install the product from a command prompt in silent mode, see the Installing Silently section of the Installation Manager Information Center.

To install the product from the launchpad:

  1. If you are installing from compressed files, such as .zip or ISO files, extract the files into a common directory. Extract the disk images to directories that are named
    /disk1, /disk2, and so on. Extract the Setup disk image to a directory that is named RTVS_SETUP. The Setup disk contains the launchpad program.
  2. If you are installing from a CD, insert the first product disk into your CD drive. If autorun is enabled on your workstation, then the launchpad starts automatically. Otherwise, start the launchpad program manually.

·       On Windows, run the launchpad.exe command, which is located in the root directory of the Setup disk installation image.

·       On Linux, run the launchpad.sh command, which is located in the root directory of the Setup disk installation image.

  1. Optional: Select a language in which to run the launchpad and Installation Manager.
  2. Select the product to install from the launchpad menu. The Install Packages window opens.
  3. Click each of the product packages to highlight them. The description of the package is displayed in the Details pane at the bottom of the screen. The packages are:
    1. IBM Rational Integration Tester Agent
    2. IBM Rational Performance Tester Agent
    3. IBM Rational Integration Tester Platform Pack
    4. IBM Rational Test Control Panel

Note: If you select IBM Rational Performance Tester Agent, you must install it by itself in a separate install pass, either before or after you install any of the other product packages (which can be installed together, just not with Rational Performance Tester Agent).  Before installing the Rational Performance Tester Agent product package, search for updates by clicking Check for Other Versions, Fixes, and Extensions and install the latest version.  You must install the Rational Performance Tester Agent version 8.2.1.4 or later to enable the functionality delivered in this release.

If you do not have Internet access, or a local repository with the latest Rational Performance Tester Agent updates, either defer the installation until you do have access, or alternatively you can install Rational Performance Tester version 8.2 now, and then when you later have access to updates, use the Update function of Installation Manager to upgrade Rational Performance Tester Agent to the latest version.

·        To view all updates that are found for the available packages, click Show all versions.

·        To display a package description in the Details pane, click the package name. If additional information about the package is available, such as a readme file or release notes, a More info link is included at the end of the description text. Click the link to display the additional information in a browser. To fully understand the package that you are installing, review all information.

Note:   For Installation Manager to search the predefined IBM update repository locations for the installed packages, the Search the linked repositories during installation and updates preference on the Repositories preference page must be selected. This preference is selected by default. Internet access is also required. A progress indicator shows that the search is taking place. You can install updates at the same time that you install the base product package.

  1. Select the product package and any updates to the package to install. Updates that have dependencies are automatically selected and cleared together. Click Next to continue.
  2. On the Licenses page, read the license agreement for the selected package. If you selected more than one package to install, there might be a license agreement for each package. On the left side of the License page, click each package version to display its license agreement. The package versions that you selected to install (for example, the base package and an update) are listed under the package name.
    If you agree to the terms of all of the license agreements, click I accept the terms of the license agreements. Click Next to continue.
  3. On the Location page, the location of the package group into which each product will be installed is displayed. Click on each product to see its package group location. Optionally, you can enter another location for the package group in the Installation Directory field. Click Next to continue.
  4. When you are installing the Rational Performance Tester Agent, the “Configuration for IBM Rational Performance Tester Agent” window displays.  In the right pane, select IBM Rational Test Virtualization Server, and then click Next.
  5. On the Features page, select the package features to install.
    1. Optional: To see the dependency relationships between features, select Show Dependencies.
    2. Optional: Click a feature to view its brief description under Details.
    3. Select or clear features in the packages. Installation Manager automatically enforces any dependencies with other features and displays updated download sizes and disk space requirements for the installation.
    4. When you are finished selecting features, click Next to continue.
  6. On the common licensing configuration page, type the TCP/IP port number and host name of the license servers to use to configure licensing on the workbench computer. Separate the port number and host name with the at sign (@). Separate the port-host pairs with semicolons (;). To use the default port, omit the port number. If you do not know the port numbers and names of license servers to use, you can configure the license servers after installation by using Rational License Key Administrator. For example, to configure three license servers that are named license1, license2, and license3 to use port 27000, the default port, and port 1765 respectively, enter this text: 27000@license1;@license2;1765@license3
  7. On the Summary page, review your choices before installing the product package. To change the choices that you made on previous pages, click Back, and make your changes. When you are satisfied with your installation choices, click Install to install the package. A progress indicator shows the percentage of the installation that is completed.
  8. When the installation process is complete, a message confirms the completion of the process.

a.      Click View log file to open the installation log file for the current session in a new window. You must close the Installation Log window to continue.

b.     In the Install Package wizard, select whether to start the product when you exit.

c.      Click Finish to start the selected package. The Install Package wizard closes and you are returned to the launchpad program.

  1. License the product.

 Managing Licenses

To install the Rational Performance Test Server offering, you received printed versions of Processor Virtualization Unit licenses.

Processor value unit licensing provides the means for IBM to introduce pricing structures that are responsive to both the type and number of processors available to installed products.

Entitlements can be full capacity or subcapacity. Under the processor value unit licensing structure, you license software based on the number of value units assigned to each processor core. For example, processor type A is assigned 80 value units and processor type B is assigned 100 value units. If you license a product to run on two type A processors, you must acquire an entitlement for 160 value units. If the product is to run on two type B processors, the required entitlement is 200 value units.

The processor value units table, which assigns a number of value units to each supported processor type, is regularly updated to provide for the introduction of new processor technologies. Agents retrieve information about the number and type of processor on the monitored computer or partition and the table is used to determine the level of license use in terms of processor value units.

For more information about managing licenses for your Rational product, see the IBM License Metric Tool page to learn about processor virtualization unit licensing at http://publib.boulder.ibm.com/infocenter/tivihelp/v53r1/index.jsp?topic=%2Fcom.ibm.lmt75.doc%2Fcom.ibm.license.mgmt.admin.doc%2Ft_importing_software_catalogs.html

Purchasing licenses

You can purchase new licenses if your current product license is about to expire or to acquire additional product licenses for team members.

To purchase a new license:

  1. Determine the type of license to purchase.
  2. Go to ibm.com or contact your IBM sales representative to purchase the product license. For details, visit the IBM web page on How to buy software.

Contacting IBM Software Support

If the self-help resources have not provided a resolution to your problem, you can contact IBM Software Support. IBM Software Support provides assistance in resolving product issues.

Prerequisites

To submit your problem to IBM Software Support, you must have an active Passport Advantage® software maintenance agreement. Passport Advantage is the IBM comprehensive software licensing and software maintenance (product upgrades and technical support) offering. You can enroll online in Passport Advantage from http://www.ibm.com/software/lotus/passportadvantage/howtoenroll.html

To submit your problem online (from the IBM website) to IBM Software Support, you must additionally:

  • Be a registered user on the IBM Support website. For details about registering, see Registering on the IBM Software Support website.
  • Be listed as an authorized caller in the service request tool.

Procedure

  1. Determine the business impact of your problem. When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem that you are reporting.

Option

Description

Severity 1

The problem has a critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution.

Severity 2

This problem has a significant business impact: The program is usable, but it is severely limited.

Severity 3

The problem has some business impact: The program is usable, but less significant features (not critical to operations) are unavailable.

Severity 4

The problem has minimal business impact: The problem causes little impact on operations or a reasonable circumvention to the problem was implemented.
  1. Describe your problem and gather background information, When describing a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:

·       What software versions were you running when the problem occurred?

·       To determine the exact product name and version, use the option applicable to you:

o      Start the IBM Installation Manager and select File > View Installed Packages. Expand a package group and select a package to see the package name and version number.

o      Start your product, and click Help > About to see the offering name and version number.

·       What is your operating system and version number (including any service packs or patches)?

·       Do you have logs, traces, and messages that are related to the problem symptoms?

·       Can you recreate the problem? If so, what steps do you perform to recreate the problem?

·       Did you make any changes to the system? For example, did you make changes to the hardware, operating system, networking software, or other system components?

·       Are you currently using a workaround for the problem? If so, be prepared to describe the workaround when you report the problem.

  1. Submit your problem to IBM Software Support. You can submit your problem to IBM Software Support in the following ways:

·       Online: Go to the IBM Rational Software Support website at https://www.ibm.com/software/rational/support/ and in the Rational support task navigator, click Open Service Request. Select the electronic problem reporting tool, and open a Problem Management Record (PMR), describing the problem accurately in your own words.

o      For more information about opening a service request, go to http://www.ibm.com/software/support/help.html

o      You can also open an online service request using the IBM Support Assistant. For more information, see Using the IBM Support Assistant to open a service request

·       By phone: For the phone number to call in your country or region, go to the IBM directory of worldwide contacts at http://www.ibm.com/planetwide/ and click the name of your country or geographic region.

·       Through your IBM Representative: If you cannot access IBM Software Support online or by phone, contact your IBM Representative. If necessary, your IBM Representative can open a service request for you. You can find complete contact information for each country at http://www.ibm.com/planetwide/.

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support website daily, so that other users who experience the same problem can benefit from the same resolution.

 

Related tasks:

Registering on the IBM Software Support website

Using IBM Support Assistant to open a service request

 

Notices and trademarks

© Copyright IBM Corporation 2001, 2012.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this documentation in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing
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For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

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This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

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Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.

The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.

Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.

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